Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. Orders exceeding $79 will automatically receive FREE SHIPPING.

Shipping option	Estimated delivery time	Price
USPS First Class Package	5 to 7 business days	$4+
USPS Priority Flat Rate	3 to 4 business days	$9+
UPS Ground	3 to 4 business days	$8+

Local delivery

Free local delivery is available for orders over $10 within metro Richmond, VA area. For orders under $10, we charge $3 for local delivery.

Deliveries are made from 8am to 5pm on M-F. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

In-store pickup

You can skip the shipping fees with free local pickup at 318 N. Arch Rd, Chesterfield VA 23226. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are 8am - 5pm on M-F. Please have your order confirmation email with you when you come.

International Shipping

We do not offer international shipping at this time.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@shopmagnoliawellness.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

UPS does not deliver to P.O. Boxes. When using a PO Box you must select USPS.

Refunds, returns, and exchanges

Please click here to access our return policy. If you have any further questions, please don't hesitate to contact us at info@shopmagnoliawellness.com.